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UQ students now have an improved email service they keep 'for life'. What is Email+ for Life? A user-friendly, name-based email address, rather than one...
Terms of Use: Your email account is created by the University of Queensland but the email service is supported by Microsoft. You will be able to access...
Please see a comaprison chart of various email clients below: ***Please note that any other email client not listed here is not supported by ITS. This...
A Virtual Mail Domain allows UQ Organisational Units and UQ Research Affiliations to have a meaningful name for their email address, e.g., j.smith@law.uq.edu....
This basic account gives your staff the ability to communicate over the Internet via email When you sign up for this service your staff member will receive an...
There is a web interface to majordomo called majorcool which list owners can use to maintain their mailing list. Most list owners use this to add or remove...
Your domain name is your address on the Internet, which is how other people find you. Each domain is assigned an IP [Internet Protocol] address, which is made...
Emergency procedures are ordered through the Voice Operations office by telephoning 9 or 51000. The emergency procedures documents may be posted out, otherwise...
ITS Voice Operations can provide reports on the call costs for a specific extension. Fill out the Report Request Form and email it to the Finance Officer...
Choose from a variety of IT support options through agreements negotiated and managed by ITS. Service Level Agreements (SLAs) and Service Level Management (...

AusCERT is the premier Computer Emergency Response Team (CERT) in Australia, and is based at the University of Queensland. As an AusCERT member, a number of...
Step 1 - Disabling Outlook's Junk Email Filtering On the home tab, click 'Junk' then select 'Junk Email Options'. Select 'No Automatic Filtering'....

Remote Device Wipe Remote device wipe is a feature that enables the Microsoft Exchange server to set a mobile device to delete all data the next time that the...

About Email+ for Life Email+ for Life is being offered in collaboration with Microsoft, and is based on its Office 365 email service.   What is...
If eduroam is rejecting your username/password ensure that your username is in the format username@uq.edu.au.   You must be in range of UQ's Eduroam...
If eduroam is rejecting your username/password ensure that your username is in the format username@uq.edu.au.   Step 1 Download and run UQ Windows 7 and...

If eduroam is rejecting your username/password ensure that your username is in the format username@uq.edu.au. Please note that full administrator rights to...
When prompted for your Username, enter it in the following format - username@uq.edu.au. For example, a student's eduroam username is s1234567@uq.edu.au, while...
When prompted for your Username, enter it in the following format - username@uq.edu.au. For example, a student's eduroam username is s1234567@uq.edu.au, while...

If eduroam is rejecting your username/password ensure that your username is in the format username@uq.edu.au.   Network SSID: eduroam (all lowercase)...

Housekeeping Mailbox housekeeping helps you to organise and manage the size of your mailbox and may also assist in obtaining best performance. Accessing...

Recommendations to assist with keeping your mailbox to a manageable size:   Delete unwanted emails as soon as they arrive/have been read Unsubscribe...
As part of UQ’s new mobile services agreement with Telstra, UQ have been working with Telstra to create a mobile phone billing system that will re-bill back...
Prerequisites The following information relates to Microsoft Outlook 2010 version 14.0.2 (or later) for Mac, ensure that your copy of Outlook has been updated...

Prerequisites The following information relates to Microsoft Entourage 2008 version 13.0.08, Web Services Edition ONLY. Ensure that your copy of Entourage has...

This guide is based on Android 2.2 (Froyo) Setting up a profile Step 1 From the Home screen tap 'Email' Note: If you have an existing ActiveSync to another...

Part 1 - Creating a personal contact group Step 1 On the home tab, click 'New Items' Select 'More Items' then click 'Contact Group' Step 2 Enter a name...

The process for editing the members of a UQ Exchange Distribution List is as follows: Step 1: Login to OWA Go to http://exchange.uq.edu.au/ Enter your staff...
  To apply for permissions to Send on Behalf of another UQ Email users account, please have the user you wish to send on behalf of follow the Sharing...

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