Prerequisites

The following information relates to Microsoft Outlook 2010 version 14.0.2 (or later) for Mac, ensure that your copy of Outlook has been updated to the correct version before using this guide.

Process

Step 1

Launch Microsoft Outlook 2011 for Mac.
 

Step 2

Outlook assistant
  1. If the "Welcome to Outlook:mac" setup assistant appears, close the assistant
 

Step 3

Tools menu
  1. Open the 'Tools' menu
  2. Select 'Accounts'
 

Step 4

Exchange option
  1. Select the [Exchange] option
 

Step 5

Account information
  1. Enter your email address, username and password as indicated and press the [Add Account] button.
 

Step 6

Select Allow
  1. If prompted by a message that Outlook was redirected to a server to get new settings, select [Allow]
 
Please Note: It may take several minutes for the initial synchronization of your mailbox.

Looked through our guides and still can't find the right answer?

Search all Help Guides  or  Submit new support job