Step 1:

If find you have accidently deleted an important email, folder or calendar item from your Inbox, you should immediately check the 'Deleted Items' folder located on the left with your Inbox/Sent Items/Outbox etc.
 
If the item you're looking for is not in the Deleted Items folder, select the 'Folder' tab and [ Recover Deleted Items ] button, as shown:
 
 
Recover Deleted Items Button
 
IMPORTANT - Before using the 'Recover Deleted Items' function, please select the folder from which the item was initially deleted – That is; if you deleted an item from a subfolder called "Receipts", select the "Receipts" folder first, then press the Recover Deleted Items button.
 
If you deleted an entire folder, or a Calendar Entry, select your 'Deleted Items' folder first, then press the Recover Deleted Items button.
 

Step 2:

If you are unable to locate the item(s) you deleted in your Deleted Items folder or using the 'Recover Deleted Items' tool, please refer the issue your local IT Support Office (ITLO) or the IT Service Desk, providing the following details:
  1. A description of the kind of file you are missing (calendar date, email subject etc)
  2. An approximate time/date the file was received/sent/created OR
  3. The last time/date you are sure the item was still available
  4. Where the item was deleted from (subfolder name, another users calendar etc)

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