If eduroam is rejecting your username/password ensure that your username is in the format username@uq.edu.au.
You must be in range of UQ's Eduroam network to complete the following steps.
 

Step 1

Click 'Wireless Network Connections' on the Task Bar.
 
How to connect
  1. Click 'eduroam'
  2. Select 'Connect Automatically"
  3. Click [ Connect ]

Step 2

Enter details
  1. Check that 'Use my Windows user account' is unticked.
  2. Enter your username in the following format: username@uq.edu.au (for UQ Accounts) and your password
  3. Click [ OK ]
Note: If eduroam is rejecting your username/password ensure that your username is in the format username@uq.edu.au.

Step 3

Click Connect
  1. Click [ Connect ]
Note: This process can take some time and it is not unusual to see a message 'This is taking longer than expected'. If you get the same screen as the previous step then it's likely that the username &/or password is incorrect

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