Email/ID address guidelines

 
Only the following formats are accepted.
 
Example name: Jonathan Scott Citizen
 
  • jonathan.citizen
  • jonathan.s.citizen
  • jon.citizen
  • j.citzen
  • jon.citizen
  • jon.s.citizen
  • j.s.citizen
  • js.citizen
  • scott.citizen
  • s.citizen
A dot (period) must prefix lastname
Email addresses must be based on your name in SI-net
NO nicknames
NO firstname only
NO lastname only
NO initalised last name
NO number - except if your email address is being used by another account. 
 
Email/ID addresses are subject to availability.
 

Before you request

  • Think carefully before requesting a change as you will need to backup everything attached your current LIVE ID (Email, Spaces, Sky Drive etc) beforehand.
  • As your existing account is being altered, it is your responsibility to backup your Email, Spaces, Sky Drive etc. Again, this is your responsibility.
  • Requests for changes are not immediately processed. As such, you should redirect your current live ID to an alternative account as emails will still be sent your current @uqconnect.edu.au email address until your request has been processed.
 
Once the change has taken place, your existing Live ID will be altered. E-mails directed to this address will be returned to their sender.
 
Email/ID changes can take 24-48hrs.
 

How to request

Email the ITS ServiceDesk with the following information:
 
- Your full student number
- A list of email addresses you would like to change to, in case I can't get your first preference
- An alternative email contact point
- A phone number
- A statement that you understand your mailbox may be deleted during the address change process, and you have backed up any important information on your account
 
 

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