Use the search box or filtering system on the right-hand-side to find the guide you are looking for.
Software: Microsoft Purchase of additional products (UQ computers only) Not all Microsoft products are included for no charge. A list of these can be found...

When a staff member leaves UQ they receive an email from ITS outlining what they should do, should they wish to save email and files associated with their...
Adding a new mail account – iOS8 + Step 1 Open the settings app   Step 2 Scroll down and Tap ‘Mail, contacts, calendars’ Step 3 Under the ‘...

Before installing Office, please consider the following: Office can only be installed on up to 5 machines. Your computer does not need to always be...
Enjoy all freeview TV channels live on your computer courtesy of Information Technology Services. Requirements for viewing: Your computer is physically...

After logging in to the file serving centre (MSTools), click the ‘File Serving’ link on either the main or the top menu. The main menu for the File Serving...
Set email forwarding for your account Please be advised before proceeding: Setting forwarding on your account is a stop forward. This means that the email...
Setting up your student email on personal devices is not supported by ITS, however Microsoft has compiled guides for students. For setting up your email on...
AV Hire Terms and Conditions UQ’s ‘AV Hire’ provides services for the UQ community including UQ staff, UQ students and external clients using UQ facilities...
Items available from the UniFi catalogue are shown below. These items are kept in stock and can be collected from the ITS Store (Level 1, Prentice...
1.Click the Cog icon (located in the top-right corner of your screen) 2.Click Options from the menu 3.Under Mail > Accounts, click Connected Accounts 4...
Prerequisites Evolution 3+ installed Evolution-ews installed No account currently setup in Evolution Setting up Evolution Start Evolution Click...

Step 1 Log into old.my.uq.edu.au Step 2   Click 'Personalise' tab Click 'myMail' link Enter a new password in both fields and click [...

Pages