Use the search box or filtering system on the right-hand-side to find the guide you are looking for.
“UQ were very helpful when I approached them. They gave advice and made sure my App complied with branding; they respected my intellectual property and even...

About UQ Passwords UQ is upgrading its password strength requirements to improve sign-in security. ITS apologises for the inconvenience this password change...
UQ Centra UQ Centra Application form. The form MUST be signed by Head Organisational Unit. It is recommended that you do not save this form as old form...
UQ Centra UQ Centra Application form The form MUST be signed by Head Organisational Unit. It is recommended that you do not save this form as old form...
WebPrISM FAQ WebPrISM is a delegated web site that allows staff in Organisational Units to manage their local staff and/or student UQ Sign In accounts within...
WebPrISM Guide This guide provides information about how to use the WebPrISM web site.  WebPrISM can be used by authorised staff to manage...
How can I log into LANDesk? You can access LANDesk by visiting https://servicedesk.its.uq.edu.au and logging in with your standard UQ...
  The online form for cancelling accounts (excluding Aurion accounts) is used to cancel accounts that are no longer needed.  The accounts need to be...
The online form for changing existing hosting services is used to make alteration to existing hosting services with ITS.  The form can be found going...
The online form for changing existing internet accounts is used to make alterations to the attributes of accounts, eg quota and disk space.    The...
The online form for changing existing internet accounts is used to make alterations to the attributes of accounts, eg quota and disk space.    The...
videojs.options.flash.swf = "https://ms.its.uq.edu.au/assets/video-js/video-js.swf"
Information about UQ Visitor Wireless UQ Visitor Wireless is a hotspot wireless that gives free access to the internet.   Some useful information is...

Information about Student Passwords can be found on the UQ Password Guide page.   Students have two passwords: Login Password Email Password...
Information about External Passwords can be found on the UQ Password Guide page.   External clients have two passwords: ZZ Username Login Password...
Step 1 Open the App Store and search for 'vWorkspace'. Install the application.
My web launcher will not run the machine? Please ensure you have logged into: https://web.vdi.uq.edu.au and that you are selecting the ‘UQ staff HTML5’...

Before completing the steps below, ensure you've downloaded the vWorkspace installation file from https://desktop.vdi.uq.edu.au Step 1 Open up a finder...

  Above are a couple of images of example installations of Digital Signs at UQ. Below are some estimated quotes of the hardware required for such an...
Staff using computers managed by ITS can self-install selected applications software in the Microsoft Software Centre.   This guide shows how to...

How to search for a Service Open ServiceView in your web browser (https://serviceview.its.uq.edu.au). Place the curser in the white search box in the top...
How to edit a Service Open ServiceView in your web browser (https://serviceview.its.uq.edu.au). Place the curser in the white search box in the top left...
How do I view all the Services I am associated with Open ServiceView in your web browser (https://serviceview.its.uq.edu.au) and log in using your UQ...
eReception General Information The Voice Operations Office can provide a service to departments to take calls on their behalf during periods when there are...
ITS offers full technical support for audio-visual equipment in centrally controlled University teaching spaces as well as some SLA clients. On call support...
Computers in public areas, teaching rooms and lecture theatres will be altered to USQ specifications. This change will result in all users being required to...
Fully featured modern Call Centre platform with computer telephony integration to the desktop.  A powerful technology designed to optimise both call...
Wireless Phone Overview - IP Dect A highly featured digital cellular system that is fully integrated into UQ’s PABX system. No carrier charges for calls...
How to book a conference call  Teleconference call information can be obtained from the switchboard by dialling 51000 or 9. Alternatively you can simply...
Smart phones are mobile computers, not just phones. Your smart phone likely has access to your email, DropBox, Facebook, and may contain other sensitive...

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